Privacy & Cookie Policy

At IronwoodProperties.pk (“we,” “our,” or “us”), your privacy and digital security are our highest priorities. This Privacy Policy explains how we collect, use, and protect your personal and financial information when you use our website or engage with our professional real estate brokerage and advisory services.

1. Information We Collect

To provide you with premium, tailored investment opportunities and brokerage services, we may collect the following types of information:

• Personal & Contact Details: Your name, email address, phone number, and country of residence when you fill out a consultation or inquiry form.
• Investment Preferences: Your budget and preferred property types.
• Compliance Information (KYC): If you proceed with a property transaction through our agency, we may securely collect identification documents (like a CNIC or NICOP) as required by the SECP and FBR for legal property transfers and commission processing.
• Usage Data: Standard analytics data, such as your IP address, browser type, and the property pages you visit, to help us improve our website experience.

2. How We Use Your Information

We treat your data with the utmost confidentiality. The information we collect is strictly used to:

• Provide expert brokerage services and curate personalized property portfolios.
• Help you request property details and coordinate the documents needed for your inquiry.
• Communicate with you regarding your inquiries, scheduled callbacks, or project updates.
• Comply with Pakistan’s legal and regulatory frameworks, including Anti-Money Laundering (AML) guidelines for real estate agencies.

3. Sharing Your Information

We are a professional real estate brokerage, not a data broker. We will never sell or rent your personal information to third parties. We only share your data in the following strict circumstances:

• Authorized Developers: With partnered developers (such as those managing Grand X, Bahria Town, or DHA) solely for the purpose of processing your bookings, NOCs, files, and legal property transfers.
• Legal & Regulatory Bodies: When required by law or a valid request from an authority.

4. Data Security

We employ corporate-grade security measures to protect your personal and financial information from unauthorized access, alteration, or disclosure. Whether you are investing locally from Lahore or globally from the UK, US, or UAE, your data is handled via secure, encrypted channels.

5. Cookies and Tracking

We use Google Analytics to understand page visits and useful actions, such as inquiry button clicks. Analytics starts automatically when you visit the website and may use cookies. Visitors in the EEA, UK, and Switzerland see a cookie information notice; we also show it if we cannot identify the visitor’s country. Dismissing the notice hides it for six months in that browser and does not change analytics or record consent. The website currently does not offer analytics preference controls. Forms use necessary security checks. We do not send your name, phone, email, message, or search text in our custom analytics events.

6. Your Rights & Choices

You remain in full control of your personal data. You have the right to:

• Request a copy of the personal data we hold about you.
• Ask us to update or correct any inaccurate information.
• Opt-out of any promotional emails or market update newsletters at any time by clicking "unsubscribe" or contacting our support team.

7. Changes to This Policy

We may periodically update this Privacy Policy to reflect changes in our agency practices or legal obligations. We will notify you of any significant changes by updating the "Last updated" date at the top of this page.

8. Contact Our Privacy Team

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please reach out to our dedicated support team:

• 📧 Email: info@ironwoodproperties.pk
• 📞 Phone: +923453339111
• 📍 Address: 1st Floor, 156-A, Sector C, Bahria Town, Lahore, Pakistan